Poladent (Stomatologie a zubní implantáty Poladent)
According to our open methodology, this clinic scored 72.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 21 ranked clinics · Last checked: 17 September 2026
72.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1072.8/100
- Best for Expats#968/100
- Best for Dental Implants#1070.7/100
- Best for Emergency Dental Care#568.6/100
- Best Price Transparency#1274.2/100
- Best English-speaking Clinics#968/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented All surgical procedures done under local anaesthesia only; no GA/sedation mentioned [s1]
Summary
Dental practice in Plzeň led by MDDr. Štěpán Polach with a stated specialisation in replacing missing teeth with dental implants, including All-on-4, All-on-6 and All-on-X protocols. The clinic also offers preventive care, hygiene, oral surgery, prosthodontics and endodontics, and the website has English and German versions. Emergency care is available by prior phone arrangement.
Second phone: +420 737 475 959.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed MDDr. Štěpán Polach named as owner/lead dentist; wider team not verified. [s1] | 3/3 |
| ✓ | Dentist specializations listed Clinic specialisation in implantology stated. [s1] | 2/2 |
| ✓ | Real clinic photos Own-hosted clinician portrait in a clinic setting on a doctor bio page [poladent-deepen] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version English and German versions available. [s1] | 2/2 |
| ✓ | Address and map published Address published; embedded map not verified. [s1] | 2/2 |
Price Transparency
11 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Implant pricing (from 35,000 CZK) published on the clinic's implant page; full price-list page referenced but not verified. [s2] | 3/3 |
| ✓ | Cleaning price listed Dental hygiene priced [poladent-deepen-9] | 2/2 |
| ✓ | Filling price listed Composite filling priced [poladent-deepen-10] | 2/2 |
| ✓ | Crown price listed Crown priced [poladent-deepen-11] | 2/2 |
| ✓ | Implant price listed Implants from 35,000 CZK per the clinic's implant page (seen via search results); scope of the price not verified. [s2] | 2/2 |
| ✗ | Consultation price listed Price page states the exact price is given at an initial consultation but does not price the consultation itself [poladent-deepen-2] | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26; down from 5.0 previously recorded [poladent-refresh] | 4/6 |
| ◐ | Google review volume Shown as '33+' on the clinic's own website; not independently verified. [s1] | 1/3 |
| ✓ | Review recency Newest exact-dated review 2026-08-29 [poladent-deepen-12] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints Histogram 1/0/0/2/29 (3.1% 1-2★); no genuine complaint among the 5 readable reviews [poladent-deepen-13] | 2/2 |
| ✓ | No suspicious review patterns Not 100% 5★; dates 2024-2026; mixed account histories [poladent-deepen-14] | 2/2 |
| ✓ | Active Facebook presence Facebook (poladentsro) and Instagram (pola_dent) linked. [s1] | 1/1 |
| ✗ | TripAdvisor presence Not found in TripAdvisor's own search; the clinic's website carries no TripAdvisor link [poladent-deepen-5] [poladent-deepen-18] | 0/0.5 |
| ✓ | Other review platforms Rated by patients on Firmy.cz [poladent-deepen-6] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dental radiography with modern X-ray devices stated. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) Dedicated radiology page documents 3D CT imaging [poladent-deepen-3] | 2/2 |
| ✓ | Implantology All-on-4, All-on-6, All-on-X offered. [s1] [s2] | 2/2 |
| ✗ | Orthodontics Full 12-item service menu (sitemap) has no orthodontics [poladent-deepen-4] | 0/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✗ | Pediatric dentistry Full 12-item service menu has no pediatric dentistry [poladent-deepen-15] | 0/1.5 |
| ✓ | Emergency care Emergency care by prior phone arrangement. [s1] | 1.5/1.5 |
| ✓ | Works with international patients English and German website versions target international patients; no further documentation found. [s1] | 2/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE found on the price page [poladent-deepen-16] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English website version; staff spoken English not independently confirmed. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Site directs patients to book an initial consultation for a personal plan and exact price [poladent-deepen-17] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours Mon-Thu 8:00-15:00 (Tue to 17:00), Fri 8:00-13:00; no evening or weekend hours. [s1] | 0/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Czech", "English speaking dentist Czech", "dental implants Czech", "emergency dentist Czech", "Czech dental clinic for expats".
| ✗ | Mentioned for: best dentist Czech Not present in the top web results for "best dentist Plzeň" on 2026-09-17. [poladent-deepen-7] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Czech [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Czech [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Czech Not present in the top web results for "emergency dentist Plzeň" on 2026-09-17. [poladent-deepen-8] | 0/1 |
| ✗ | Mentioned for: Czech dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Own domain ranks in top results for city implant queries. [sq] | 2/2 |
| ✓ | Dedicated service pages Dedicated implant pages, e.g. /s/zubni-implantaty/ and /zubni-implantaty-plzen/. [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Poladent s.r.o., IČO 06925693 (ČSK provider register, OSK PLZEŇ) (Seznam poskytovatelů zubní péče ČSK; searched: 'Poladent'; matches the clinic's Plzeň address. 2026-08-25.) [poladent-lic]
Dentists & ČSK chamber membership
| Dentist | Specialization | ČSK entry | Notes |
|---|---|---|---|
| MDDr. Štěpán Polach [s1] [poladent-doclic] | Implantology (clinic's stated specialisation) | not published | Confirmed on the public register of ČSK, which publishes no licence number. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.poladent.cz/ |
|---|---|
| Phone | +420 377 530 861 |
| https://www.facebook.com/poladentsro | |
| Google Maps | Map listing |
| Address | Koterovská 131, 326 00 Plzeň, Czechia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.poladent.cz/ | Clinic name, address, phones, email, MDDr. Štěpán Polach, services (implants incl. All-on-4/6/X, surgery, emergency by phone arrangement), X-ray equipment, hours, EN/DE versions, social links, self-displayed rating 5.0 (33+ reviews). | 2026-09-23 |
| s2 | https://www.poladent.cz/s/zubni-implantaty/ | Dedicated implant page; implants from 35,000 CZK with installment options (as surfaced in search results). | 2026-08-17 |
| sq | search:English speaking dentist Plzen Pilsen dental clinic expats / zubní klinika Plzeň implantologie ceník dental | AI/search visibility scout 2026-08-17. | 2026-08-17 |
| poladent-lic | https://www.dent.cz/zubni-lekari/ | Registry record 'Poladent s.r.o. (Plzeň, Lobzy Koterovská 439/131, 326 00)', IČO 06925693, OSK PLZEŇ — exact address match. | 2026-08-25 |
| poladent-doclic | https://www.dent.cz/zubni-lekari/abecedne | Fulltext search 'Polach Štěpán' returned exactly one match, matching name and title exactly. | 2026-08-25 |
| poladent-refresh | https://maps.google.com/?cid=12416529710441225072 | Google rating 4.8 for Stomatologie a zubní implantáty Poladent s.r.o., Koterovská 131, Plzeň, as of 2026-08-26 (read as text) | 2026-09-17 |
| poladent-deepen | https://www.poladent.cz/t/mddr-nazar-shcherbyna/ | Doctor bio page carries an own-hosted portrait photo (wp-content/uploads/2025/11/) showing a clinician in scrubs against the clinic's wood-panel interior | 2026-09-17 |
| poladent-deepen-2 | https://www.poladent.cz/cenik/ | "Přesnou cenu vám sdělíme na úvodní konzultaci" — no fee stated for the consultation, and it is not stated to be free | 2026-09-17 |
| poladent-deepen-3 | https://www.poladent.cz/s/stomatologicka-radiologie/ | Page title and meta description: "Zubní RTG a 3D CT Plzeň | Přesná diagnostika | Poladent" | 2026-09-17 |
| poladent-deepen-4 | https://www.poladent.cz/sluzby/ | Service menu: preventive care, hygiene, restorative dentistry, oral surgery, prosthetics, aesthetic dentistry, aesthetic medicine, dental radiology, All-on-4/6/X, implants; no orthodontics | 2026-09-17 |
| poladent-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Poladent… | TripAdvisor search on 2026-09-23 for "Poladent Plzen" returned 12 suggestions (4 restaurants, 4 attractions, 4 hotels); none of them is this clinic | 2026-09-23 |
| poladent-deepen-6 | https://www.firmy.cz/detail/13278457-poladent-plzen-lobzy.html | Firmy.cz (Seznam business directory) profile read on 2026-09-23: Poladent, Koterovská 439/131, Plzeň — rated 5.0 from 7 ratings | 2026-09-23 |
| poladent-deepen-7 | search:best dentist Plzeň | Web search on 2026-09-17: results 1–10 were whatclinic.com, en.firmy.cz, smiledental.cz, firmy.cz, dentica.cz, dentplzen.cz, zvolanekdental.cz, complexdental.cz and au.trip.com; the AI overview named Complex Dental, Smile Dental, DENTICA, ZvolanekDental and Gratiadent Zubní Centrum; the clinic’s site and name were not among them. | 2026-09-17 |
| poladent-deepen-8 | search:emergency dentist Plzeň | Web search on 2026-09-17: results 1–9 were en.firmy.cz, whatclinic.com, emergencydental.cz, nnfp.cz, dentalby.com, mediki.cz and dentplzen.cz; the AI overview named White Smile Dental Clinic, Complex Dental and MEDIKI; the clinic’s site and name were not among them. | 2026-09-17 |
| poladent-deepen-9 | https://www.poladent.cz/cenik/ | "Dentální hygiena Od 1 000 Kč" | 2026-09-17 |
| poladent-deepen-10 | https://www.poladent.cz/cenik/ | "Fotokompozitní výplň Od 2 000 Kč" | 2026-09-17 |
| poladent-deepen-11 | https://www.poladent.cz/cenik/ | "Zubní korunka Od 8 000 Kč" | 2026-09-17 |
| poladent-deepen-12 | https://maps.google.com/?cid=12416529710441225072 | Google listing 2026-09-17: newest of 5 shown reviews dated 2026-08-29 (Larry Fernando Jr., 4★) | 2026-09-17 |
| poladent-deepen-13 | https://maps.google.com/?cid=12416529710441225072 | Histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 29 of 32; the 4★ review is a question about English-speaking staff, not a complaint; no negative theme present | 2026-09-17 |
| poladent-deepen-14 | https://maps.google.com/?cid=12416529710441225072 | 3 of 32 reviews below 5★; readable review dates 2024-04-13 to 2026-08-29; accounts with 1, 2, 3, 2 and 8 prior reviews | 2026-09-17 |
| poladent-deepen-15 | https://www.poladent.cz/sluzby/ | Service menu covers preventive care, hygiene, restorative dentistry, oral surgery, prosthetics, aesthetic dentistry/medicine, radiology and implants only; no pediatric dentistry | 2026-09-17 |
| poladent-deepen-16 | https://www.poladent.cz/cenik/ | No WhatsApp/LINE link found on the pricing page | 2026-09-17 |
| poladent-deepen-17 | https://www.poladent.cz/cenik/ | "Objednejte se na konzultaci — připravíme pro vás osobní plán péče i přesnou kalkulaci" | 2026-09-17 |
| poladent-deepen-18 | https://www.poladent.cz/ | Clinic website read on 2026-09-23 (114 pages, including contact and service pages): no TripAdvisor link, badge or widget | 2026-09-23 |
Change History
| Date | Change |
|---|---|
| 2026-09-23 | Re-checked on 2026-09-23: TripAdvisor's own search and Firmy.cz. Recorded: not found on TripAdvisor and no TripAdvisor link on the clinic's website; rated by patients on Firmy.cz. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the two pending Plzeň queries — "best dentist Plzeň" and "emergency dentist Plzeň": not present for "best dentist Plzeň" and "emergency dentist Plzeň". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's price page, dental-radiology service page, a doctor bio page and its Google listing. Recorded: a genuine clinician portrait; hygiene, filling and crown prices published (X-rays are listed as insurance-covered, without a self-pay price); the initial consultation itself is not priced; 3D CT/CBCT imaging documented; no orthodontics or pediatric dentistry among the 12 services; no WhatsApp/LINE; a bookable initial consultation. Google reputation: newest exact-dated review 2026-08-29, no recurring complaint or manipulation pattern; owner-reply rate could not be judged from the 5 most relevant reviews. Still unverified: TripAdvisor and other review-platform presence. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website, contacts, and operating status. Google rating changed from the previously recorded 5.0 to 4.8 as of today (poladent.cz's own on-site review badge still displays a stale "5.0 (33+)"). Review count not displayed on the copied Maps page, so the prior count of 33 was left untouched rather than guessed. |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status): confirmed unchanged; site shows active blog content through July 2026. Google reputation was not reverified; previously recorded rating (5.0, 33 reviews) left as-is, unconfirmed today. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. All surgical procedures done under local anaesthesia only; no GA/sedation mentioned |
| 2026-08-25 | License verification 2026-08-25 against ČSK registers: clinic and Dr. Polach both confirmed as registered ČSK members/providers. |
| 2026-08-17 | Imported from the city-tier dataset. |
A question or a correction?
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